Archive for October, 2012

Our Biggest Problem

October 26, 2012

Do you know what our biggest problem is?  It is probably your biggest problem too.
Here it is…ready?


That is right.  The biggest problem working in the fitness industry is that we are offering a product that most people hate.  So each and every one of us has to do whatever we can to make the experience as enjoyable as we possibly can.

We have to be in the business of getting our members and clients to really like each and every single one us, enjoy being around us, enjoy our environment and how they feel every time they come and see us.

The statistics show that Read more on Our Biggest Problem…

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Posted in fitness industry, Uncategorized 101 Comments »

3,000 Potential New Clients

October 17, 2012

Raise a lot of money for local charities.  Help people experience a huge sense of accomplishment.  And let it enhance your business by getting to know 3000 potential new clients!

I am so proud and honored to say that the 6th annual Girlfriends Half Marathon was a huge success!  The weather held out for us and the girlfriends were in full force.  We raised tons of money for breast cancer research and other local charities and we had a blast.  Now it is time to reap some of the other benefits  of hosting an event where close to 3,000 women walked through the doors of our studio.

Read more on 3,000 Potential New Clients…

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Posted in Marketing, Uncategorized 16 Comments »

Double Dip: Customer Service And Sales

October 15, 2012

Sometimes it is OK to Double Dip….especially when it comes to correspondence with your clients.  Making phone calls and writing emails to clients on a regular bases is what sets us apart from other fitness facilities in our community.  We pride ourselves in showing our clients that we care about them and want them to use the facility.  This displays a high level of customer service, but these correspondences can also become sales opportunities.

Here’s the process for ensuring tremendous success to client phone calls and emails.

Read more on Double Dip: Customer Service And Sales…

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Posted in fitness professional, Uncategorized 47 Comments »

Build Your Community. Build Your Client Base.

October 3, 2012

We are so proud to announce that we recently won the “Community Builder Award” from the Greater Vancouver Chamber of Commerce for our fundraising efforts within our community.

We feel fortunate, grateful and blessed to do what we do and to work with clients who are amazing people doing what they need to do to be at their best.  We are pretty lucky because we get to put the ‘fun’ in fundraising by hosting triathlons, fun runs, hiking treks, rock-climbing adventures, dance parties and more!  It’s definitely not a chore to give back!  We chalk our success up to our amazing clients and staff.

Read more on Build Your Community. Build Your Client Base….

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Posted in fitness professional 60 Comments »